Certified Travel Consultant

A beginners tool-kit for a travel agency start-up
What you'll learn
Guidance to start a travel agency
Profiling your customers - General and Specific
Know how technology supports the travel business
Decision on designing the best market flyer based on destination profile
Explore the travel business earning potential
Requirements
Good written and spoken communication skills
Ability to network and expand your travel business
Description
Adding value to yourself by increasing your networking abilities is the key to start-up this low cost travel and tourism business. The tourism industry is growing leaps and bounds. There are more indirect career opportunities for the tourism professional than what the direct travel and tourism industry can provide. Take this down time of the Pandemic as an opportunity to learn the essential skills to become a successful travel consultant. All you would need is a high-speed internet, loads of connections and a web-page that can share all your important deals with your customers. Knowing your customer and qualifying them as per their requirement is a very important skill in the tourism business. This course will help you to profile your travel customers based on their travel preferences, life-stage, life-style and help them save cost while planning a tour. Ability to provide the right solution will not only create memorable tourism experiences for your customers but also earn you a reputation of being a trust worthy travel consultant. This skill will help you attract more customers through the repeat business and references they bring to you. The course will provide guidance on how to make your travel business a legal entity based on your area of operation. The course will also help you to identify potential earning options while you work with various tourism service providers. This is one step towards becoming a professional travel consultant, travel service provider, or a customer service officer with a travel company.
Overview
Section 1: Introduction to the travel business
Lecture 1 Travel Business an Opportunity
Lecture 2 Travel service providers
Lecture 3 Functions and scope of travel service providers
Lecture 4 Types of travel agencies
Lecture 5 Traveler preferences
Section 2: Leveraging technology for your travel business
Lecture 6 Legacy travel solutions
Lecture 7 Mobile technology and artificial intelligence
Lecture 8 Block chain and big data
Lecture 9 Voice recognition, face recognition and internet of things
Section 3: Designing a travel plan for your customers
Lecture 10 Essentials of a travel destination
Lecture 11 Destination profiling and its elements
Lecture 12 How to - A practice guide for destination profiling
Lecture 13 Travel and tourism products
Lecture 14 Elements of a travel itinerary
Section 4: Travel Metrics
Lecture 15 Travel agency metrics - An overview
Lecture 16 Key results area
Lecture 17 Service level agreements
Lecture 18 Key performance Indicators
Section 5: Travel agency start-up
Lecture 19 Start-up legalities
Lecture 20 Benefits of a travel association
Lecture 21 Social media for travel agencies
Lecture 22 Travel agency earnings
18 years and above