Fundamentals Of Process Improvement

What you'll learn
Process Improvement
How to improve organisational processes
How to identify value add and non-value add steps
Waste reduction and quality improvement
Process excellence
Process mapping techniques and tools
Requirements
No
Description
Improving your organisation's processes is something that is becoming increasingly important. As we move forward, organisations are building more and more processes, all with varying purposes, touching various departments and delivering various products. As these become more complex and organisations grow, having the knowledge of how to amend, improve and secure these processes is a skill becoming vital. If you can deliver such improvements to your organisation's processes today, they will reward this favourably! In this course, you will learn the fundamental building blocks behind the task of process improvement, the best process mapping tools available and when these should be deployed. Every process map has a purpose, so this course will show you which one to use when!We will cover:- The fundamentals behind process improvement.- How to identify value and and non-value add steps.- The main processes we need to build during a process improvement initiative.- The process to be followed to ensure successful deliverance of process improvement projects.- A LIVE demonstration of a process improvement case study.- A complete process mapping toolkit, with LIVE demonstrations on how to use each one - with templates attached for those which require it.- We will test your knowledge with quizzes and an assignment.At the end of this course, you should have the confidence not only to conduct wide ranging process improvement projects but also to sell the vision and importance of process improvement to leaders within your organisation.
Overview
Section 1: Introduction
Lecture 1 Introduction
Lecture 2 Disclaimer
Section 2: The fundamentals of Process Improvement
Lecture 3 The fundamentals of Process Improvement
Section 3: Types of process in Process Improvement
Lecture 4 Types of process in Process Improvement
Section 4: The process of delivering Process Improvement
Lecture 5 Process overview
Lecture 6 Step 1: Identify the process
Lecture 7 Step 2: Map the as-is process
Lecture 8 Step 3: Identify the value-add and von value-add
Lecture 9 Step 4: Map the to-be process
Lecture 10 Step 5: Gap analysis
Lecture 11 Step 6: Map the realised process
Lecture 12 Step 7: Test the new process
Lecture 13 Step 8: Provider wider updates
Section 5: LIVE demonstration of a Process Improvement
Lecture 14 LIVE demonstration of a Process Improvement
Section 6: Process mapping tools
Lecture 15 Introduction to process mapping tools
Lecture 16 Swim Lane
Lecture 17 Swim Lane: Demonstration
Lecture 18 SIPOC
Lecture 19 SIPOC: Demonstration
Lecture 20 Value Stream Map
Lecture 21 Value Stream Map: Demonstration
Lecture 22 Time Value Map
Lecture 23 Time Value Map: Demonstration
Lecture 24 Value Add Chart
Lecture 25 Value Add Chart: Demonstration
Lecture 26 Spaghetti Diagram
Lecture 27 Spaghetti Diagram: Demonstration
Section 7: Close out
Lecture 28 Close out
Team Leaders / Managers,Business Professionals,Project Managers,Small Business owners,Organisational leaders,Business Improvement Professionals,Graduates


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