Giving And Receiving Feedback In The Workplace

What you'll learn
How to Effectively Give and Receive Feedback in the workplace
Understand the Many Different Types of Feedback and When to Use Each One
Learn How to Give Constructive Feedback
Know How to Receive Feedback in a Positive Manner
Learn How to use Self-feedback in the Workplace
Understand How to Create a Productive Feedback Culture
Requirements
No experience needed. You will learn everything you need to know.
Description
Giving poor, ineffective feedback can be negative for both individual workers and the organisation as a whole. For individuals, it can mean increased anxiety, job security worries and a tense atmosphere. For organisations, it can mean reduced productivity, poor teamwork and increased staff turnover.In this course, we will look at how to give and receive feedback effectively. We will look at different types of feedback and how to successfully implement them in the workplace. By encouraging constructive feedback, we can make the workplace a better place for everyone involved.This course is important for all, as giving and receiving feedback is a skill that everyone should be working on continuously. As we will see in this course, there are always ways to improve.In this course, we will cover:- Giving and Receiving Feedback in the workplace - we'll look at why it's vital to do this in the correct way.- The definition of 'Feedback' and why it's important- Types of Feedback - we'll look at the many types of feedback and when we should use each one.- How to Give Effective Constructive Feedback - we'll look at how to help others (and ourselves) with constructive feedback.- How to receive feedback - we'll look at how to receive feedback in a positive manner.- How to use Self-feedback - we'll look at this under-utilised type of feedback in the workplace.- Creating a Productive Feedback Culture - we'll look at why this is critical to a healthy work environment.
Overview
Section 1: Introduction
Lecture 1 What is 'Feedback' & Why is it Important?
Lecture 2 Types of Feedback
Lecture 3 Sources of Feedback
Lecture 4 Tones of Feedback
Lecture 5 Praise
Lecture 6 Evaluation
Lecture 7 Coaching
Lecture 8 Encouragement
Lecture 9 When to Use Each Type of Feedback
Lecture 10 What is Constructive Feedback?
Lecture 11 Location, Tone & Emotional Intelligence
Lecture 12 Purpose & Content
Lecture 13 Dialogue, Respect, Suggestions & Recap
Lecture 14 Receiving Feedback Effectively
Lecture 15 Self-Feedback
Lecture 16 Make Feedback a Part of the Culture
Anyone interested in improving their feedback skills for the workplace - both giving and receiving feedback.
Homepage