ISO 7101:2023. Quality management in healthcare

Design, implement and improve a management system for quality in a healthcare organization
What you'll learn:
The requirements of ISO 7101:2023
How to ensure patient safety
About the elements of a quality management system in healthcare
What means people-centered care
How to manage risks and opportunities in a healthcare organization
Requirements:
Familiarity with quality management concepts is useful, but not mandatory
Description:
Explore the world of quality management in healthcare with ISO 7101:2023. Understand what people-centered care means, what are the aspects that should be the focus of a healthcare organization to ensure patient safety, how risks and opportunities should be managed or what documentation is needed to support the effective operation of a management system for quality in a healthcare organization.This course offers an in-depth exploration of a quality management system that is tailored to a healthcare organization, following the requirements of ISO 7101. The course equips you with the knowledge and tools necessary to enhance healthcare quality, patient safety, cost-effectiveness, and reputation in a healthcare institution.Course StructureWe start with an introductory section that helps you understand how the concept of quality is defined, what is a quality management system or what are the benefits of adopting a management system for quality in a healthcare organization.The following sections of the course follow the clauses of ISO 7101:2023 Context of the organization (Clause 4)Leadership (Clause 5)Planning (Clause 6)Support (Clause 7)Operation (Clause 8)Performance evaluation (Clause 9)Improvement (Clause 10)Course HighlightsComprehensive coverage of ISO 7101:2023 requirements.Practical solutions for healthcare organizations to implement a management system for quality.Explanations of subjects such as healthcare risk management, quality policy and objectives, QMS documentation control, ethics in healthcare, patient safety, waste management and environmental responsibility for a healthcare institution, service design, facilities maintenance, the internal audit of the management system and the management review, how to deal with nonconformities and more.Understand the process for certification to ISO 7101 for a healthcare organization and for a quality management professional.Master the art of quality management in healthcare and understand the requirements of ISO 7101:2023 through this clear, easy-to-understand and detailed course.
Who this course is for:
Quality managers
QMS auditors and consultants
Healthcare quality professionals
Healthcare risk managers
Healthcare educators
Quality management professionals
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