Junior Business Operations Manager

What you'll learn
The role of operations in SMEs and corporate environments
Policies, SOPs, and risk management essentials
Business registration, tax, and compliance fundamentals
Project and time management fundamentals
Customer service and frontline operations
Requirements
No formal qualification is required - this course is designed to be accessible for anyone interested in understanding business operations.
Description
Operations management is the heartbeat of every successful business. Whether you're supporting a corporate team or managing daily activities in an SME, understanding operations ensures efficiency, compliance, and growth.The Junior Business Operations Manager Certificate equips you with both global best practices and South African compliance knowledge. You'll learn how to streamline systems, manage teams, implement policies, and use digital tools that enhance productivity.By the end of the course, you'll be able to confidently manage day-to-day business operations, ensure compliance, and contribute to your organization's success.This course contains the use of artificial intelligenceWhat You'll Learn:The role of operations in SMEs and corporate environmentsBusiness registration, tax, and compliance fundamentalsFinancial operations: budgeting, bookkeeping, and reconciliationHR and labour law basics, including BCEA and onboarding processesAdministration and office management for professional efficiencyCustomer service and frontline operationsPolicies, SOPs, and risk management essentialsBusiness continuity management for resilienceDigital tools and affordable platforms for SMEs (2025)Project and time management fundamentalsModules Overview:The Role of Operations in SMEs and CorporatesBusiness Compliance and RegistrationFinancial OperationsHR and Labour Law BasicsAdministration and Office ManagementCustomer Service and Frontline OperationsPolicies, SOPs, and Risk ManagementBusiness Continuity ManagementDigital Tools for Operations (2025 Edition)Project and Time Management Who This Course Is For:Junior and aspiring Operations ManagersOffice Administrators and CoordinatorsSME Owners managing business operationsProject and HR support staffEntrepreneurs who want to professionalize their businessesThis course contains the use of artificial intelligence
Who this course is for
Junior and aspiring Operations Managers
Office Administrators and Coordinators
Project and HR support staff
Entrepreneurs who want to professionalize their businesses
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