Line Manager Training How To Manage Underperformance

What you'll learn
How to start a conversation with an employee who is underperforming.
When to start the process of issuing a disciplinary warning, and what to consider before moving up the levels of warnings.
How to address underperformance when the employee has a health issue.
How to navigate potential claims relating to stress, or bullying.
How to set appropriate targets and monitoring performance against them.
Requirements
No previous experience required.
Description
One of the biggest challenges facing line managers is addressing underperformance. It is often awkward to manage, with employees feeling 'picked on' or being asked to do the impossible. It can be compounded by difficulties such as the poor health of an employee, or temporary improvements in performance which soon disappear. In this workshop, we will look at the ways to manage underperformance, thinking about the challenges that need to be navigated and covering:How to start a conversation with an employee who is underperforming.When to start the process of issuing a disciplinary warning, and what to consider before moving up the levels of warnings.Addressing underperformance when the employee has a health issue.Navigating potential claims relating to stress, or bullying.Setting appropriate targets and monitoring performance against them.Exclusive CPD-certified online workshop, led by expert Kathy Daniels, FCIPD, FCMI, PFHEA, employment law specialist:Kathy Daniels FCIPD, FCMI, PFHEA specialises in employment law, writing for a range of sources and also speaking and training across the UK. She is also a Professor at Aston University where she is Associate Pro-Vice Chancellor (Engagement). She is a lay member of the Employment Tribunals, sitting in Birmingham and a fellow of the Chartered Institute of Personnel and Development (CIPD).
Overview
Section 1: Introduction
Lecture 1 Introduction and Learning Outcomes
Lecture 2 The Key to Dealing with Underperformance is to Support Employees to Improve
Lecture 3 How to Start the Conversation
Lecture 4 Underperforming New Employees
Lecture 5 Conversations with Longer-serving Employees
Lecture 6 Useful Interventions Following a Meeting
Lecture 7 Disciplinary Warnings
Lecture 8 How to Ensure You Follow the Acas Code of Practice
Lecture 9 What Happens if You Need to Dismiss an Employee?
Lecture 10 Underperformance due to by Health Issues or a Disability
Lecture 11 Underperformance and Stress and Bullying
Line Managers, HR Managers, Business Owners and anyone wanting to improve their HR skills and develop their people management abilities.
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