Occupational Psychology (2024)

What you'll learn
Understand key concepts and theories in Occupational Psychology and their application to workplace settings
Analyse organisational culture and structure to improve employee engagement and performance
Develop leadership and team-building strategies that foster collaboration and psychological safety
Identify and address workplace challenges, including bullying, stress, and burnout, through evidence-based interventions
Apply principles of empathy and inclusivity to create a supportive and productive work environment
Enhance employee wellbeing through stress management, work-life balance, and mental health literacy
Implement strategies for recruitment, assessment, and employee development that increase diversity
Requirements
No previous knowledge of psychology is required as everything will be explained from foundations
Students are encouraged to make notes and complete the exercises to reinforce learning
Description
Occupational Psychology, also known as Industrial and Organisational Psychology, focuses on understanding human behaviour in workplace settings. This course provides both psychology students and business professionals with practical strategies to enhance employee engagement, wellbeing, and productivity. Whether you're looking to develop leadership skills, improve team dynamics, or create an inclusive work environment, this course offers actionable insights grounded in psychological theory.Throughout the course, you'll explore key concepts such as organisational culture, employee motivation, leadership styles, and mental health at work. You'll learn how to apply these principles to real-world challenges like managing stress, fostering empathy, and promoting diversity and inclusion. Designed with a blend of theory and practice, this course equips you with the tools to optimise organisational performance and build thriving, resilient teams.What you will learn:Introduction to Occupational Psychology: key theories, global terminology, and practical applicationsOrganisational culture and structure: improving workplace climate, participative culture, and managing changeBuilding empathic and inclusive organisations: fostering empathy, diversity, and supporting neurodiverse colleaguesLeadership development: exploring leadership styles, behavioural theories, and transformational leadershipTeam dynamics: understanding group roles, psychological safety, and resolving conflict in teamsRemote and hybrid work: facilitating remote teams, managing dispersed workforces, and promoting virtual collaborationEmotional intelligence at work: developing self-awareness, emotion regulation, and mindfulness techniquesWellbeing and work-life balance: managing stress, preventing burnout, and promoting mental health in the workplaceRecruitment and employee development: best practices for job analysis, selection, appraisals, and employee trainingMotivation and engagement: enhancing job satisfaction, autonomy, and employee engagement strategiesAddressing workplace challenges: dealing with bullying, gaslighting, and promoting civility and respectBy the end of the course, you will have a comprehensive understanding of the fundamentals of Occupational Psychology and actionable steps you can take to improve both individual and organisational outcomes within your organisation.
Overview
Section 1: Introduction
Lecture 1 Welcome
Lecture 2 Course goals
Lecture 3 Course outline
Lecture 4 How to use this course
Lecture 5 Course handbook
Lecture 6 Meet your instructor
Lecture 7 Student community
Section 2: What is Occupational Psychology?
Lecture 8 What is Occupational Psychology?
Lecture 9 Global terminology
Lecture 10 Definitions of Occupational Psychology
Section 3: Organisational culture
Lecture 11 What is organisational culture?
Lecture 12 Organisational structures
Lecture 13 Organisational structures activity
Lecture 14 Spotify model
Lecture 15 Organisational culture
Lecture 16 Participative climate
Lecture 17 Participative climate inventory
Lecture 18 Implementing a participative climate
Lecture 19 Organisational change
Section 4: Building an empathic organisation
Lecture 20 What is empathy?
Lecture 21 Barriers to empathy
Lecture 22 List of barriers to empathy
Lecture 23 Barriers to empathy activity
Lecture 24 How to build an empathic organisation
Lecture 25 CREW: Civility, Respect and Engagement
Section 5: Leadership
Lecture 26 Introduction to leadership
Lecture 27 Leadership traits
Lecture 28 Principle-centred leadership
Lecture 29 Behavioural theories of leadership
Lecture 30 Transactional leadership
Lecture 31 Leadership styles
Lecture 32 Leadership styles activity
Lecture 33 Transformational leadership
Lecture 34 List of transformational leadership qualities
Lecture 35 Transformational leadership worksheet
Lecture 36 Richard Branson vs Jeff Bezos
Lecture 37 Servant leadership
Lecture 38 List of servant leader qualities
Lecture 39 Leadership development
Lecture 40 Leadership dimensions
Section 6: Groups and teams
Lecture 41 What is a team?
Lecture 42 Tuckman's model
Lecture 43 Group roles
Lecture 44 Social loafing
Lecture 45 Resolving team conflict
Lecture 46 Team meetings
Lecture 47 Psychological safety
Lecture 48 Psychological safety activity
Lecture 49 Psychological safety answers
Section 7: Remote teams
Lecture 50 Facilitating remote teams
Lecture 51 Remote-first meetings
Lecture 52 Virtual coffee breaks
Lecture 53 Remote work surveillance
Lecture 54 24-7 communication
Lecture 55 Geographically dispersed teams
Lecture 56 Remote collaboration tools
Section 8: Emotional intelligence
Lecture 57 What is emotional intelligence?
Lecture 58 Emotional competencies
Lecture 59 Developing self-awareness
Lecture 60 Mindfulness exercise
Lecture 61 Emotion regulation
Lecture 62 STOP
Lecture 63 Acceptance and Commitment Training
Section 9: Building an inclusive organisation
Lecture 64 Inclusive mindsets
Lecture 65 Cultural competencies
Lecture 66 Cross-cultural communication
Lecture 67 Cultural reflection activity
Lecture 68 Supporting caregivers
Lecture 69 Supporting LGBTQ+ colleagues
Lecture 70 Supporting colleagues with disabilities
Section 10: Neurodiversity in the workplace
Lecture 71 Neurodiversity terminology
Lecture 72 Advantages of being neuroaffirmative
Lecture 73 Autism
Lecture 74 ADHD
Lecture 75 Dyslexia
Lecture 76 Dyscalculia
Lecture 77 Dyspraxia
Section 11: Bullying in the workplace
Lecture 78 What is bullying?
Lecture 79 Effects of bullying
Lecture 80 Types of bullying
Lecture 81 Power imbalance
Lecture 82 Dimensions of bullying
Lecture 83 What causes workplace bullying?
Lecture 84 How to reduce bullying
Section 12: Gaslighting in the workplace
Lecture 85 What is gaslighting?
Lecture 86 Signs of gaslighting
Lecture 87 Gaslighting phrases
Lecture 88 Responding to gaslighting
Lecture 89 Preventing gaslighting
Section 13: Wellbeing, stress and work-life balance
Lecture 90 Mental health at work
Lecture 91 Impact of work-related stress
Lecture 92 What is wellbeing?
Lecture 93 Wellbeing at Work guidelines
Lecture 94 Stress risk assessment
Lecture 95 Employee assistance programmes (EAP)
Lecture 96 Mental health literacy
Lecture 97 How stress works
Lecture 98 Job strain model
Lecture 99 Causes of stress
Lecture 100 How to reduce stress
Lecture 101 Identifying burnout
Lecture 102 Reducing alienation
Lecture 103 Measuring wellbeing
Lecture 104 Warwick-Edinburgh Mental Well-being Scale (WEMWBS)
Lecture 105 ABLE: Achieving Balance in Life and Employment
Section 14: Designing the employee experience
Lecture 106 Designing the work environment
Lecture 107 Physical ergonomics
Lecture 108 Cognitive ergonomics
Lecture 109 Home-work interface
Lecture 110 Job autonomy
Lecture 111 Dimensions of engagement
Lecture 112 Dimensions of enagement activity
Section 15: Appraising and developing employees
Lecture 113 What is a performance appraisal?
Lecture 114 Case study: Workplace dress codes
Lecture 115 Performance appraisal methods
Lecture 116 Example BARS
Lecture 117 Objective appraisals
Lecture 118 Providing feedback
Lecture 119 Development plans
Lecture 120 Mentoring
Section 16: Training
Lecture 121 Why is training important?
Lecture 122 Training cycle
Lecture 123 Methods of training
Lecture 124 Adult learning theories
Lecture 125 Adult learning theories key points
Lecture 126 Training cycle case study
Lecture 127 Training cycle activity
Section 17: Motivation
Lecture 128 Why is motivation important?
Lecture 129 Maslow's hierarchy of needs
Lecture 130 Motivational factors
Lecture 131 Job satisfaction
Lecture 132 Job satisfaction activity
Lecture 133 Job Descriptive Index (JDI)
Section 18: Recruitment, assessment and selection
Lecture 134 Recruiting high-quality talent
Lecture 135 Recruitment and selection process
Lecture 136 Job analysis
Lecture 137 Methods of job analysis
Lecture 138 Job analysis activity
Lecture 139 Job analysis techniques
Lecture 140 Person specification
Lecture 141 Example person specification
Lecture 142 Seven point plan
Lecture 143 Job description
Lecture 144 Example job description
Lecture 145 Selection process
Lecture 146 Evaluating selection methods
Section 19: Psychometric testing
Lecture 147 Psychometric testing
Lecture 148 Intelligence tests
Lecture 149 Group intelligence tests
Lecture 150 Ability tests
Lecture 151 Personality tests
Lecture 152 Psychological attributes
Lecture 153 Interest inventories
Lecture 154 Campbell Interest and Skill Survey
Lecture 155 Strong Interest Inventory
Section 20: Recruiting diverse talent
Lecture 156 Increasing diversity in recruitment
Lecture 157 Fairness in selection
Lecture 158 Fairness checklist
Lecture 159 Strengths-based interviews
Lecture 160 Strengths-based questions
Lecture 161 Strengths-based activity
Section 21: Conclusion
Lecture 162 Conclusion
Lecture 163 References
Lecture 164 Bonus lecture
Psychology students looking to apply psychological concepts in workplace settings,HR professionals and managers seeking practical strategies for employee engagement and wellbeing,Organisational consultants and business leaders aiming to improve leadership, team dynamics, and culture,Anyone interested in promoting mental health, empathy, and inclusion within their organisation
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