Operational performance measurement : increasing total productivity By W J Kaydos
1999 | 245 Pages | ISBN: 1574440993 | PDF | 26 MB
Operational Performance Measurement: Increasing Total Productivity presents a new integrated theory of performance measurement, including a never-before-published measurement model that is applicable to any business activity. The theory also explains the human and technical requirements a measurement system must satisfy to be truly effective. Implementation of these non-financial, or operational, performance measures will significantly improve any company's bottom line.
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