Process Mining & Process Intelligence

Learn and practice how to combine data science and process mapping techniques to visualize processes with real data
What you'll learn
Process Mining and Process Intelligence
Learn applied process mining with Celonis (partly free) and free vibe-coded tools, so you master the logic, avoid vendor lock-in, and stay future-proof.
The role of process mining in the broader context of business process management
Hands-on practical experience with process mining use cases of various degrees of complexity
Requirements
Students will need a computer with access to the internet not only to follow the course, but also because Celonis Free Plan (Formely Celonis Snap) is a cloud-based application. Some familiarity with working with structured data is required, as process mining often requires a degree of data transformation before ingesting the data into the process mining application.
Description
PROCESS INTELLIGENCE & PROCESS MINING: A TOOL-AGNOSTIC, CONCEPT-FIRST MASTERCLASS*** This course contains the use of artificial intelligence. ***Master process mining in a way that works across every platform. This course teaches you the foundations and practical skills of process mining using a concept-driven, vendor-neutral approach. You'll learn universal principles that remain valid no matter which tool your organization uses.Industry tools - including Celonis Free Plan - are used only as illustrative examples of what modern process mining platforms typically offer. Your learning is never dependent on a commercial license or interface.And best of all, the course includes your own free process mining tool + teaches you how to build a simple yet functional prototype tool using AI.Why This Course Takes a Tool-Agnostic ApproachProcess mining is extremely powerful for revealing how work actually flows across an organization. But many learners struggle because:Commercial tools differ in featuresSome capabilities require paid licensesInterfaces change over timeIt's unclear which tool to commit toThis course removes those barriers by focusing on what truly mattersurable, transferable, tool-independent skills.Commercial platforms - such as Celonis - are shown only to help you understand the type of functionality available in mature software. Your education stays centered on concepts, logic, and practice.Using Celonis as an Industry ExampleCelonis is widely regarded as one of the leading process mining platforms. Because of its strong market presence, it serves in this course as a reference example of what a modern process mining tool looks like.However, this courseoes not teach proprietary Celonis techniquesDoes not replicate or replace Celonis functionalityDoes not encourage copying or recreating the platformUses Celonis only for conceptual demonstrationsAll examples remain at the level of industry-standard capabilities, not specific implementations.Some Celonis features now require a paid license. Where this applies, those sections are clearly labeled.BONUS: Your Own Free Process Mining Tool (Included)Every student receives access to a PM4Py-powered process mining tool developed for educational use, together with a free process mining tool using Google AI Studio. This allows you to practicerocess discoveryVariant explorationBasic bottleneck detectionThroughput & case-level analysisNo subscriptions. No vendor lock-in. Just learning.Learn to Build a Simple Process Mining Prototype Using AIA unique feature of this course is the Artificial Intelligence (AI) & Vibe Coding Module, where you learn:How to ingest event logsHow to generate simple process flowsHow to create minimal dashboardsHow to use AI to support code generationHow to understand the internal mechanics behind process discoveryThese exercises are:intentionally minimalpurely educationalnot a substitute for commercial toolsnot designed to replicate Celonis or any other platformThe goal is to deepen your understanding of process mining principles - not to recreate professional software.This makes you a more knowledgeable, independent practitioner on any tool.Process Mining With Large Language Models (LLMs)The course also explores how modern LLMs can enhance process mining workflows:Automatic explanations of process graphsDetection of bottlenecksHypothesis generationAssisted event log interpretationSupport in building simple process mining componentsThis prepares you for the future of process intelligence.What You Will LearnBy the end of this course, you will be able to:Explain the foundations of process intelligence & process miningPerform process discovery and interpret real flowsDetect bottlenecks and inefficienciesWork confidently across multiple platformsUse your own included practice toolBuild simple process mining prototypes using AIApply process mining concepts in healthcare, finance, logistics, manufacturing, and governmentUse LLMs to support analysisCommunicate insights to decision-makersWho This Course Is ForOperations & ProductionManufacturing, supply chain, logistics, Lean, Kanban, JIT, Six Sigma, Theory of Constraints.HealthcarePatient flow, diagnostics, scheduling, pathway management.Finance & GovernmentLoan handling, claims processing, compliance, auditing.Digital TransformationBPM / BPMN, process mapping, RPA (UiPath, AA), Digital Twin initiatives.Analytics & Data ScienceProfessionals wanting practical, business-impactful skills.Beginners & Curious LearnersAnyone wanting to understand how real processes behave - not how they're drawn on paper.What This Course Is NOTNot a Celonis certificationNot a vendor-specific tool tutorialNot a BPMN courseNot a data science courseNot enterprise integration trainingIt is a universal, practical, concept-first process mining course with illustrative examples.A Note About Tool AccessSome commercial tools require paid licenses for certain features. Where applicable, these sections are labeled as "license required." You will always be able to complete the course using:The provided PM4Py toolGeneric exercisesYour AI/Vibe-coded prototypesYour learning never depends on paid software.DisclaimersCelonis is a registered trademark of Celonis SE. This course is independent and not affiliated with or endorsed by Celonis. All demonstrations are conceptual and intended to teach universal process mining principles.
Who this course is for
This course is most valuable for people that work in an organization in which products and services are the result of processes that leave a digital footprint. Examples are supervisors responsible for: Assembly line industrial manufacturing; Coordinating patient journeys through a hospital; The flow of loan applications at a bank; Logistic coordination and supply chain management. This course will radically transform the ability of students to discover, monitor and enhance these processes. People that work with systems such as Scientific management (Taylorism), Kanban, Lean Six Sigma, Theory of Constraints, Bottleneck Identification and Just-In-Time (JIT) will greatly benefit from this course, because process mining unlocks a data-driven factor into these approaches to production process management. Other types of students that will benefit from this course are: Individuals with a background in process mapping, flowcharting and business process modelling (BPM). Individuals with a background in data science that want to acquire skills that directly contribute to the value chain of organizations. Individuals curious about process mining.
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