Successful Intercultural Communication

What you'll learn
What is culture and how does it affect communication?
Common stereotypes and prejudices in intercultural communication
Concrete strategies that can help overcome stereotypes and prejudices
Cultural sensitivity and why it is important
Practical tips ad scenarios for developing cultural sensitivity
Understanding Geert Hofstede's cultural dimensions
How cultural dimensions influence communication styles
Impact of language nuances on communication
Direct vs. indirect communication and how to adapt communication to cultural preferences
High context vs. low context communication and how to recognize and adapt your communication style
Non-verbal communication: body language, gestures and symbols, eye contact and personal space, facial expressions
Successful intercultural speaking: practical intercultural speaking strategies
Techniques for active listening across cultures
Requirements
There are no special skills required to participate in this course.
Description
Communicating successfully across cultures is more than a valuable skill. It is a necessity and a strategic asset. The world is interconnected, and that is not going to change. Whether you're an experienced manager, an international team leader or team member, an HR professional, a student, or a community leader, successful and effective intercultural communication is crucial to your success.This course, Successful Intercultural Communication: Mastering Interactions Across Borders, is based on Alica Trizma's long experience as an intercultural consultant, trainer, and coach. She shares her knowledge, insights, practical examples, strategies, tips, and techniques for mastering successful intercultural communication. From developing cultural awareness, understanding cultural dimensions, and overcoming stereotypes and prejudices to creating cultural sensitivity, understanding intercultural verbal and non-verbal communication, and adapting your communication style, you will explore the different levels of intercultural communication, and you will better understand the different perspectives of the people around you. By the end of this course, you will be a confident and culturally competent communicator, equipped with the knowledge, skills, and attitudes to act with empathy, respect, and effectiveness in our multicultural world. You will be able to build genuine, valuable, and lasting relationships with people from different backgrounds. Your new skills will benefit your project, employee satisfaction, organization, or community. Let's start and open the doors to global opportunities and meaningful relationships!
Overview
Section 1: Welcome to Intercultural Communication
Lecture 1 Introduction
Section 2: Defining Culture and Why Cultural Awareness Is Important
Lecture 2 What Is Culture and How to Improve Cultural Awareness
Lecture 3 Stereotypes and Prejudices in Intercultural Communication
Lecture 4 How Stereotypes and Prejudices Affect Intercultural Communication
Lecture 5 Strategies to Overcome Stereotypes and Prejudices
Section 3: Improving Cultural Sensitivity
Lecture 6 Cultural Sensitivity and Why It Matters
Lecture 7 Practical Tips for Developing Cultural Sensitivity
Lecture 8 Scenarios for Developing Cultural Sensitivity in Practice
Section 4: Understanding Cultural Dimensions
Lecture 9 Cultural Dimensions According to Geert Hofstede
Lecture 10 Individualism vs. Collectivism
Lecture 11 Power Distance
Lecture 12 Masculinity vs. Femininity
Lecture 13 Uncertainty Avoidance
Lecture 14 Long-Term vs. Short-Term Orientation
Lecture 15 Indulgence vs. Restraint
Lecture 16 How Cultural Dimensions Influence Communication Styles
Lecture 17 Practical Impact on Communication
Section 5: Verbal Intercultural Competence
Lecture 18 Impact of Language Nuances on Communication
Lecture 19 Direct vs. Indirect Communication
Lecture 20 High-Context vs. Low-Context Communication
Section 6: Non-Verbal Intercultural Communication
Lecture 21 Importance and Components of Non-Verbal Communication
Lecture 22 Meaning of Body Language in Different Cultures
Lecture 23 Navigating Gestures and Symbols Safely
Lecture 24 Eye Contact and Personal Space Across Cultures
Lecture 25 Cultural Significance of Facial Expressions
Section 7: Successful Intercultural Speaking: Practical Intercultural Speaking Strategies
Lecture 26 Decoding Culture Safely and Confidently
Lecture 27 Strategies for Tailoring your Message
Lecture 28 Techniques for Active Listening Across Cultures
Section 8: Summary and Key Findings
Lecture 29 Course Summary
Business Professionals: Executives, managers, team leaders and team members/employees working in multinational corporations or global teams,Human Resource Managers,International Students studying abroad or participating in exchange programs,Nonprofit and NGO Professionals: Staff members and volunteers working in international development, humanitarian aid, or cross-cultural outreach programs,Government Officials: Diplomats, policymakers, and government employees involved in international relations, diplomacy, or cross-cultural negotiations,Travel and Hospitality Professionals: Tour guides, hotel managers, and hospitality industry professionals who interact with tourists and guests from diverse cultural backgrounds,Community Leaders: Community organizers, social workers, and leaders of multicultural communities

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