The Leadership Series - 1. The Art Of Active Listening

What you'll learn
Get to the Heart of Communication: Master the art of Active Listening.
Build Stronger Relationships: Practice paying full attention to others.
Show Respect and Valuation: Listen actively and demonstrate you care.
Solve Problems More Effectively: Improve your ability to understand and respond to others.
Master Nonverbal Cues: Enhance your observation skills to better understand the speaker.
Avoid Interruptions: Let the person speak without cutting them off, show your respect.
Paraphrase with Precision: Show your understanding by reflecting back on what you heard.
Ask Clarifying Questions: Seek out information to better understand the speaker's perspective.
Connect with Empathy: Practice putting yourself in the other person's shoes.
Apply Active Listening in the Real World: See results in improved relationships and problem-solving.
Requirements
Learners who want to improve their communications skill personally or professionally
Description
Welcome to the "Learning Over Lunch - The Leadership Series".The program will be 25 lessons all around 30 mins in duration, that introduce and cover a leadership concept that can be completed over your lunchbreak. The content will focus on the 5 core domains of a world class leader.Which are:That Great Leaders Are Great Story TellersRigor Leads to the Right ResultsEmotional intelligence differentiates good from greatVisionary Leaders Inspire and Ensure SuccessA Moral Compass is what Guides Great LeadersThis is our first lesson "The Art of Active Listening" Which is part of the "Great Leaders Are Great Story Tellers" DomainThis course is a comprehensive program designed for individuals looking to improve their listening abilities and become more effective communicators. Whether you are a professional seeking to enhance your workplace interactions, or a student looking to improve your academic performance, this course will provide you with the tools you need to succeed.The course will cover the fundamentals of active listening, including the key components of active listening such aspaying attentionavoiding distractionsand providing feedback.Participants will learn how to apply these components in real-world situations, such as in business meetings, presentations, and negotiations. Additionally, the course will provide practical strategies for overcoming common obstacles to active listening, such as multitasking and personal biases.By the end of the course, participants will have a deep understanding of the principles of active listening, and will be equipped with the skills necessary to improve their communication and interpersonal relationships. This course is perfect for professionals, students, and anyone seeking to enhance their listening skills and become more effective communicators. So, if you want to improve your listening abilities, this is the course for you!Key concepts covered in this course are: active listening, communication skills, interpersonal relationships, effective communicator, listening abilities, business meetings, presentations, negotiations, multitasking, personal biases, self-reflection, personal growth, listening skills, fundamentals of active listening.
Overview
Section 1: Leadership Series Overview
Lecture 1 Leadership Series Overview
Section 2: Get to Know Your Instructor
Lecture 2 Get to Know Wayne
Section 3: Course Overview
Lecture 3 What We Will Cover in The Art Of Active Listening
Section 4: What is Active Listening and why is it important?
Lecture 4 So, what exactly is active listening?
Section 5: The 7 Sacraments of Active Listening
Lecture 5 What are The 7 Sacraments of Active Listening?
Section 6: Real World Application
Lecture 6 Applying These Skills in the Real World
Section 7: Additional Tips
Lecture 7 Further Your Active Listening Mastery
Section 8: Active Listening Strategies in Different Situations
Lecture 8 Hone Your Skills in Common Situations
Section 9: An Additional Example to Review
Lecture 9 Additional Example
Section 10: Summary of Lesson
Lecture 10 Core Content We Covered
Section 11: A Flavour Of My Social Media Videos
Lecture 11 Leadership Lesson Intro
Lecture 12 Revolutionize your Communication
Lecture 13 Build Stronger Relationships
The intended learner for this course on active listening is anyone looking to improve their communication skills and enhance their ability to truly listen and understand others. This course is ideal for professionals, such as managers, executives, and customer service representatives, who want to become more effective in their day-to-day interactions with colleagues, clients, and customers. Additionally, students, educators, and anyone looking to strengthen their interpersonal relationships and boost their emotional intelligence can also benefit from this comprehensive lesson plan on the key principles and techniques of active listening.
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