Udemy - Trade Credit Cash Collection and Recovery

From First Reminder to Final Recovery - A Structured Collection Approach
What you'll learn
How to ensure timely payments from customers
How to use dunning letters and overdue reminders effectively
How to win in overdue negotiations without losing relationships
How to collect debts with a help of a 3rd party
Requirements
No prerequisites. However basic knowledge of accounting, finance and sales operations will be useful.
Description
Every company faces late payments - but not every company knows how to respond effectively. This course is designed for finance and credit professionals ready to take control of overdue receivables with confidence, structure, and strategic precision. It goes far beyond basic dunning letters and generic reminders.In Trade Credit: Cash Collection and Recovery, you'll learn how to build and implement a structured, professional, and business-oriented collection process - one that doesn't just chase payments, but actively reduces overdues, safeguards business relationships, and maximizes recoveries with minimal friction.We start by questioning the conventional view of collection. Is getting paid always the only goal - or can a smarter process reduce the problem itself? Then, we dive into collection methods: from payment reminders and negotiation tactics to third-party strategies. You'll learn when to be flexible, when to escalate, and how to preserve control at every step.This course also emphasizes the power of assurance and sunning - a preemptive mindset that starts well before the due date - as well as practical negotiation techniques that help you manage even the most challenging overdue cases with confidence.Finally, we explore how and when to involve external agencies or legal channels, and how to maintain oversight throughout.Whether you're refining an internal process or preparing to outsource, this course equips you with the tools to turn outstanding receivables into recovered cash - efficiently and professionally.
Who this course is for
Credit Controllers, Credit Analysts, Cash Collectors, Credit Managers, Accountants, Finance Controllers, Finance Managers and Treasury Specialists
Homepage