Udemy - Trade Credit Proactive Credit Control

What you'll learn
How to consider and release sales orders put on hold
How to assess the performance of an accounts receivable portfolio
How to establish a Bad Debts Provision
How to calculate and evaluate the Comprehensive Cost of Credit
Requirements
No prerequisites. However basic knowledge of accounting, finance and sales operations will be useful.
Description
Credit control isn't just about blocking sales orders or chasing overdue invoices - it's about creating a system that prevents disruption in the first place. In this course, you'll learn how to shift from reactive credit management to a proactive, performance-driven approach that strengthens your business and preserves customer relationships.We begin by redefining the role of credit control in the wider Order-to-Cash (O2C) cycle. Instead of waiting for problems to appear, you'll learn how to anticipate and address the early signs of payment risk - while maintaining commercial agility. You'll explore the true cost of blocked orders, discover smarter order release strategies, and implement controls that support sales without compromising risk tolerance.You'll also take a deeper look at Bad Debts Provisioning - often misunderstood as a mere accounting exercise. This course repositions it as a powerful strategic tool for forecasting, internal control, and smarter credit decisions.From non-traditional reporting metrics to measuring the true cost of credit services, we'll introduce frameworks that help you evaluate your credit control's effectiveness across financial, operational, and customer dimensions.Whether you're responsible for day-to-day credit decisions, managing credit teams, or driving improvements in financial operations, this course will give you the tools to move from reactive firefighting to structured, proactive credit control - where commercial goals and credit risk management are no longer in conflict.Transform your credit function from a bottleneck into a business enabler.
Who this course is for
Credit Controllers, Credit Analysts, Cash Collectors, Credit Managers, Accountants, Finance Controllers, Finance Managers and Treasury Specialists
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