Constructive Debates And Difficult Conversations At Work

What you'll learn
Establish psychological safety for open and honest debate
Apply active listening and empathy techniques during discussions
Construct logical, evidence-based arguments
Manage emotions effectively during heated debates
Facilitate productive group discussions
Build consensus whilst respecting diverse viewpoints
Use feedback mechanisms for continuous improvement
Requirements
At least an Intermediate level of English
Description
Master Workplace Communication: Professional Discussion Skills CourseThis professional development course equips you with essential communication skills to turn challenging workplace conversations into collaborative problem-solving opportunities. Learn to navigate difficult discussions, influence without authority, and drive better decision-making through effective dialogue techniques.7 Progressive Learning Modules:1. Foundations - establishing psychological safety and creating the right environment 2. Active Listening and Empathy - core skills for understanding different perspectives 3. Logical Arguments - constructing evidence-based, persuasive cases 4. Emotional Management - handling heated discussions professionally 5. Facilitation - guiding productive group debates 6. Decision-Making - building consensus and moving forward 7. Continuous Improvement - feedback and skill developmentThis course is ideal if you:Feel frustrated by unproductive meetings that go nowhereStruggle to get your ideas heard in group discussionsAvoid difficult conversations or workplace conflictWant to facilitate better team discussionsNeed to influence colleagues and stakeholders effectivelyAre preparing for leadership or management rolesWork across departments and need stronger collaboration skillsWant to improve your professional presence and impactKey Benefits:Improved meeting effectiveness and team dynamicsEnhanced leadership and influence skillsBetter conflict resolution abilitiesStronger stakeholder managementIncreased confidence in challenging conversationsSuitable for professionals at all career levels, from graduates to senior managers. These communication techniques work in any industry and can be adapted for remote, hybrid, or in-person work environments.These skills also enhance personal relationships and community involvement outside the workplace.
Project Managers who need to build consensus among diverse stakeholders,Team Leaders and Supervisors responsible for facilitating productive team discussions,Business Analysts who must present findings and build support for recommendations,Consultants (internal and external) who influence through expertise rather than authority,Department Heads managing cross-functional initiatives and resource allocation decisions,Senior Individual Contributors seeking to enhance their leadership presence and influence,Anyone who talks to other human beings


Homepage