Corey Sandler, "500 Letters for Difficult Situations: Easy-to-Use Templates for Challenging Communications"
English | ISBN: 1440500770 | 2010 | 256 pages | EPUB | 238 KB
Giving difficult news clearly and sensitively is no easy task. However, there are ways to say the right thing at the right time. 500 Letters for Difficult Situations offers helpful templates for when you need to say something tactfully and gracefully. Inside, you'll find letters to guide you through the most challenging communications, including how to:
Express sympathy for the bereaved
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