Renee Evenson, "Powerful Phrases for Dealing with Difficult People"
English | ISBN: 0814432980 | 2013 | 238 pages | MOBI | 632 KB
How to Manage Work Relationships in a Constructive Way that Leads to Success.
Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial.
Communications expert Renee Evenson has written the definitive phrasebook on how to confront the situations that can arise when dealing with difficult personalities and bring about a positive outcome. Powerful Phrases for Dealing with Difficult People is packed with practical and easy-to-use tactics such as:
325 powerful phrases to communicate effectively, as well as powerful actions to take in support of those phrases.
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