Bill Eddy, "So, What's Your Proposal?: Shifting High-Conflict People from Blaming to Problem-Solving in 30 Seconds!"
English | ISBN: 1936268620 | 2014 | 150 pages | MOBI | 602 KB
Complain! Complain! Complain! Have you ever dealt with high-conflict people who blame you or others for one problem after another without taking any responsibility themselves? Don't you feel like wringing their necks?
Instead, consider the simple method taught in this book for getting them out of the past and away from blaming everyone else. Get them to quickly focus on the future, take responsibility and contribute to finding solutions to problems including those they created themselves or any problem.
When people complain and blame you, you don't need to defend yourself or get angry back. Just calmly say: So, what's your proposal?" and focus on teaching the simple 3-step method explained in this book. This method will help you stay calm and confident, while earning the respect of those around you even those who want to blame you!
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